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FRequently ask questions ABOUT full time HOME care

 

  • WHO GUARANTEES THE RELIABILITY OF NURSES?

    Guarantee is good, reliability is better

    Nearly all of the caregiver's has been proven their reliability in practice for years. Obviously, neglected nurses are no longer mediated by us.
    Nurses travelling for the first time to Germany, are checked in a multi-part selection process. Thus, all new nurses initially have a clean police certificate. Practitioners also have qualifying references from their home countries. In order to further optimize the quality of care provided by nurses, we continuously carry out qualifying training measures in cooperation with our partners.

  • HOW DIFFER GERMAN FROM EASTERN EUROPEAN NURSES?

    Primary by their legal status

    As in all sectors and in all countries there are good and bad examples to prove the quality or competence of a country or ethnic group for certain tasks. In principle, we do not want to make any preferences, but can definitely say that the nursing staff are always selected according to the requirements of the care situation.
    In many cases, we find high-qualified, dedicated nurses who are still denied full access to the German market. Thus, all medical assistance, such as infusions, bandage replacement, etc., are still reserved for German specialists.

  • IS A STATIONARY CARE BETTER FROM A HEALTH PERSPECTIVE?

    Usually not

    The home environment creates a fundamentally positive atmosphere, which can not be created by a retirement home. Provided that there is no compelling medical indication for inpatient care, home care is always the first choice. An inpatient nursing service, which is displayed medically, is already taking place at the clinical level. In principle, intensive medical care can also be provided on a domestic basis, but is then significantly more expensive than the regular care, since here 2 part-time nursing staff share the work with permanent care.
    It remains to be said that an inpatient care only benefits when the care expenditure of a home care is no longer proportionate. In all other cases, staying in their own four walls is a positive psychological factor that should not be over-estimated.

  • IS THE EMPLOYMENT OF EASTERN EUROPEAN NURSES LEGAL IN GERMANY?

    There are legal and illegal forms of employment

    Legal but elaborate and expensive:

    1. Employee of a Polish nurse in the household

    The nurse get a direct employment from the client. The legal basis is the free movement of workers law within the EU, which grants citizens of the EU Member States the right to choose their workplace freely since 01.05.2011. A work permit is no longer required.

    Advantages : The client can determine the scope of the service himself. As an employer, he is authoritative and can officially determine the timeframe of the work to be performed by the employee. Employments are made via the employment office.

    Disadvantage : High bureaucracy. For preparation, several weeks have to been taken into account. The client must take care of all obligations of an employer (deduction of social insurance contributions, continuation of payments in case of illness, etc.). Estimated costs are more than 2.800, - € due to the required gross monthly salary and a German social insurance obligation.

    Legal under certain circumstances:

    2. Employment of self-employed nurse from Poland::

    One have a direct employment relationship with the caregiver, but the nurse works on an independent basis, legally based on the "freedom of establishment law" of the EU. The caregiver has to register a company in Germany and write own invoices for the client.

    Advantages : Lower costs and less effort than in the case of a permanent employment, since the caregiving as an independent takes over the accounting, mediation and administration itself.

    Disadvantages: This form of employment is only legal if the caregiver is active for several clients. Pseudo-self-sufficiency is already present when the caregiver lives in the household of the person in need of care. A misconality usually also entails financial penalties for the client. Further shortcomings, the caring power can usually not be changed at short notice.

    Legal and comfortable:

    3. Employment of a Polish nurse whose social security contributions are paid in their home country:

    The nursing staff is permanently employed by a service provider in their home country and will be sent to Germany for a certain period of time. Legal basis is the law on the posting of workers, which allows companies within the EU to "send" their employees to another country for a limited period of time.

    Advantage : For the fast and unbureaucratic handling. Should a short-term replacement of a nursing staff become necessary due to illness or inconsistencies, a new nurturing force will soon be given. Permanent care is ensured, as a regular change of caregivers is usual.

    Disadvantage : The supervisor is not directly an employer but is a recipient of a service and therefore has no direct authority to act. In practice, however, this is not relevant since the service provider is also interested in a smooth support.

    illegal

    4. Employment of a nurse without registration:

    The East European is registered in Germany and works without a legal basis and without social insurance obligation in the household of the client.

    Advantage : The costs are comparatively low, since no social insurance contributions are made and the nurse does not pay any income tax.

    Disadvantage : The employment relationship is illegal. There is still the risk of a discovery even after years and as a consequence the obligation to pay the social insurance contributions for the entire employment period. In addition, a fine is imposed at least in criminal proceedings.

  • HOW LONG DOES IT TAKE A CAREGIVER TO ORGANIZE?

    max. one Week

    Depending on the personal requirements it takes between conclusion of contract and the arrival max. one week. As a rule, however, the nursing staff should arrive at the clients door after 3-4 working days.

  • HOW ABOUT THE RELIABILITY OF EASTERN EUROPEAN CAREgivers?

    Through experience well

    Our experience with Eastern European nurses is excellent. In principle, the reliability is very high. We are especially aware of their reliability for all nurses who have already been sent to Germany. Nurses who have been sent for the first time to Germany got in a few cases, homesickness, etc. However, in more than 95% of all arrangement the whole process is without complaints. Even if a mayor problem does appear due to an unexpected disharmony between the client and the nurse, we still can change the nurse quickly.

  • How does the arrangement proceed?

    1.Contact->2.Data Transfer->3. Coordination->4. Transfer

    In order to provide us with a comprehensive picture of the situation, we first need information about the caregiver and the home environment. We evaluate the information and create an individual care offer. With regard to the design, we are once again in touch with you in order to organize an optimal and desired nurse. After we have defined the scope of care together, we will submit several concrete proposals for a suitable nursing staff. After reading our proposals you decide for one of the offers or if you coulnd´t find the right one just request other proposals. If the right nurse is found you just have to sign the care contract we start with the planning of the transfer and we´ll tell you the arrival date wihtin 24h.

  • HOW LONG ARE THE TERMS OF THE CONTRACT?

    individually

    The shortest contract period is limited to 4 weeks, but is hardly recommended due to the higher fixed costs for mediation and travel.

    Usually all contracts are permanent and can be resolved within a 14-day notice period.

  • CAN THE CONTRACT BE TERMINATED?

    of course

    Beside fixed-term contracts, which terminate at the end of the period even without notice, there is the possibility of termination for all contracts.

    In the case of permanent contracts, there is a right of termination for both parties, with a period of 14 days of notice and without giving reasons.

  • DO THE EASTERN EUROPEAN NURSES SPEAK GERMAN?

    Requirement-dependent

    Naturally, we provide nurses with excellent knowledge of German as well as those who just know the basics. However, language is an additional qualification which is to be paid for in terms of quality.

    Depending on the requirements and the necessity of the care situation, we propose the appropriate nurse. Often, already modest knowledge of German is sufficient to ensure high-quality care. Often if the knowledge of German seems to be insufficient in the beginning, please give the nursing staff one or two weeks to improof or to remember their skills. Their language skills usually grow very quickly, so you can notice improvements every week, which differs from the situation during an unexpected phone call.

    In general we can provide nurses with the full scale of german language skills, from fluent german even without accent to very basic knowledge.

    In addition, we have many nurses who speak a foreign language in addition to German and their mother tongue, so that we often have a suitable solution for these requirements.

  • ARE THERE ANY OTHER COSTS BESIDES THE MONTHLY "FIXLOHN"?

    Travel expenses and holiday supplements

    The monthly costs are fixed in advance in a lump sum based on the defined care costs. In addition, the travel costs, which have to been paid every 2-3 months in cash to the nurse when a new nurse is obliged to take over..

    The travel costs incurred every 2-3 months and depends on the location of the client and the home land of the nurse. Usually the total costs for each stay is around 150€.

  • HOW LONG DOES THE NURSING STAFF STAY?

    Usually 2 months

    In principle, the nursing staff could stay up to six months in a row from the legal point of view. However, the nurses also have the humanly understandable desire to return regularly to their home country to their family.

    Therefore most nurses change normally after about 2 months. In order not to lose the trust relationship established once, we try to organize the whole care with just 2 carers for one client. One receive new staff proposals in time so that a seamless change can take place.

    A few nurses remain up to 6 months, which is an advantage in particular with regard to travel costs and the consistency of the trust relationship.

  • WHAT ARE THE BENEFITS OF EASTERN EUROPEAN NURSING CARE?

    Up to medical services almost everything

    In the household, the caregiver take care of shopping,
    preparing your food,
    cleaning your apartment,
    washing and caring for clothes,
    making beds, etc.
    The caregiver support the client bathing,
    hair care,
    nail care,
    help with dressing and undressing,
    help with getting up and going to bed.
    Caring services support the client while walking or moving in general,
    conducting conversations,
    easy listening,
    playing games together,
    and accompanying other activities.
    Not allowed are medical assistance such as infusion, change of association, etc.
    Here is still an outpatient German Pflegedienst needed, which we offer in case of need in the package.